Microsoft case studies business intelligence

Case study touting the benefits of business analytics

American Apparel sees the technology as the first step in an integrated solution that slashes shrinkage and increases customer service, and it is already using the solution to make better decisions in real time. Objective To create a centralised source of clean, accurate data for better business intelligence BI and management reporting. The retail group had to build a management infrastructure for an innovative, connected retail business. Faster and more flexible data analysis will help retain customers and obtain new business, and eliminating third-party BI software will save U. Flexible and easy to use, the mission-critical solution improves efficiency, making it possible for employees to create reports with charts and graphics in minutes. Now, the Microsoft Store can easily scale to support the growth of its retail operation and deliver a compelling customer experience with consistent service excellence. The company was using third-party business intelligence software, but creating new analysis models required formal, time-consuming IT projects. In some instances reporting time has been reduced by up to six weeks.

The future Despite the gains to date, Byrne is most excited about and the final phase of Mingara's three year plan. The company already has seen improvements in its productivity, and it expects to enhance its business intelligence capabilities for better decision making.

business intelligence use case examples

The company was using a data warehouse solution based on Microsoft SQL Serverbut a fast-growing data volume was slowing processing time and impeding users in accessing information. The solution is cost-effective and will help employees do their jobs with less reliance on the IT department Problems Typically, licensed clubs rely on a wide range of specialised software applications covering everything from gaming to restaurant management, human resources considerations through to finance.

Microsoft case studies business intelligence

Custom analysis now takes hours instead of weeks or months. The retail group had to build a management infrastructure for an innovative, connected retail business. If that owner happened to be on leave, the report would have to wait until their return. As a result, they can make faster and more accurate business decisions. Now, the Microsoft Store can easily scale to support the growth of its retail operation and deliver a compelling customer experience with consistent service excellence. Sonae needed to improve its process for sourcing products in international markets. Mingara Management Accountant, John Byrne, explains, "We couldn't get the information we needed and we weren't using any of the data to intelligently improve our business. With the new reporting system however, staff time has been freed up and the data has moved to the web environment where it can be accessed and analysed instantly. Download Case Study CHALLENGE Microsoft came to Wimmer Solutions with a need for a business intelligence solution and set of analytical processes to provide its users with the ability to analyze key data, key trends, and reporting improvements through a set of tools. This data allowed the client to maximize the data to understand the performance of volume licensing programs, orchestrate the work stream between internal groups, and effectively communicate with business leaders, resulting in more efficient, accurate, and cost-effective operations.

Given the competitive nature of the club industry, Byrne is loathe to give too much away about the mechanics of the campaigns prior to launch, but he mentions activities such as member profiling and marketing activities utilising automatic alerts noting changed behavior.

Sonae needed to improve its process for sourcing products in international markets. At Mingara this meant that a great deal of manual work was required whenever management reports needed to be produced.

Business users can now perform custom data analysis using familiar Microsoft Excel tools, without the need for IT intervention. The process was prone to delays and periodic inaccuracies. Microsoft Excel access was added for those users who required more than standard reports or who preferred to review their information by spreadsheet.

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